At CarWhats (referred to here as “the app” or “the program”), we take your privacy seriously. This policy explains how we collect, use, and protect your personal data when you use our services that connect buyers and sellers through the WhatsApp Business platform.

1. Information We Collect

We collect the following information during your use of our app:

• Personal Information:
  • Name
  • Phone number (for buyers and sellers)
  • WhatsApp Business contact information (the phone number used for communication)
• Technical Information:
  • Device type
  • Operating system type
  • App usage data (such as the date and time of WhatsApp communications)

2. How We Use Data

We use the data we collect for the following purposes:

• Connecting Sellers with Buyers: Facilitating communication between sellers and buyers via WhatsApp Business.
• Improving Experience: Enhancing the quality of communication between sellers and buyers through our app.
• Technical Support: Providing technical support in case of problems during app usage.

3. How We Protect Data

We are committed to protecting your personal data by:

• Using security technologies such as encryption to protect data during internet transmission.
• Ensuring that the personal information we collect is processed according to necessary security standards to protect it from unauthorized access or manipulation.

4. Sharing Data with Third Parties

We do not sell or share your personal data with third parties for commercial purposes. However, we may disclose your personal data in the following cases:

• Service Providers: We may share contact information with WhatsApp Business (a platform owned by Meta) solely for the purpose of enabling communication between sellers and buyers.
• Legal Compliance: When there is a legal obligation to disclose your data in accordance with applicable laws.

5. User Rights

You have the right to:

• Access Your Data: You can request access to your personal data that we have collected.
• Correct Data: You can modify or update your personal data through the app.
• Delete Data: You can request deletion of your personal data at any time by contacting us via email or through the app.

6. Changes to the Privacy Policy

We may update this privacy policy from time to time. You will be notified of any significant changes through the app or via the email registered with us.

7. Contact Us

If you have any inquiries or wish to learn more about our privacy policy, you can contact us via email at: info@carwhats.com.